Privacy Policy

Last Updated: August 14, 2026

Welcome to TSChat, a communication and messaging platform operated by TheSolutions ("we", "our", or "us"). This Privacy Policy explains how we collect, use, store, and protect information when you use TSChat and its related services.

1. Information We Collect

Depending on how you use TSChat, we may collect:

• Name and account information
• Email address
• Phone number
• Username and authentication information
• Information required to provide messaging and communication features
• Information received through third-party services when you authorize us to access them
• Technical information such as IP address, browser type, device information, operating system, logs, and error information

2. Information Received From Meta

If you connect TSChat with a Meta service such as Facebook, Instagram, or WhatsApp, we may receive information that you authorize Meta to provide through the applicable Meta APIs and permissions.

We use Meta Platform information only to provide the functionality requested or authorized by you and in accordance with applicable Meta policies.

3. How We Use Information

We may use information to:

• Provide and operate TSChat
• Create and manage user accounts
• Provide messaging and communication functionality
• Connect TSChat with Meta services when authorized
• Authenticate users and maintain security
• Provide customer support
• Improve and maintain our services
• Detect and prevent fraud, abuse, and security issues
• Comply with applicable legal requirements

4. Information Sharing

We do not sell or rent your personal information.

We may share information with trusted service providers when necessary to operate TSChat, including hosting, database, security, infrastructure, and technical service providers.

Information may also be disclosed when required by law or when reasonably necessary to protect the rights, security, and safety of TSChat, our users, or others.

5. Meta Platform Data

TSChat does not sell Meta user data. We do not use Meta Platform data for purposes unrelated to providing the requested functionality. Access to Meta Platform data is limited to the permissions and information authorized by the user and available through the applicable Meta APIs.

6. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet-based service can guarantee complete security.

7. Data Retention

We retain information only for as long as reasonably necessary to provide our services, maintain accounts, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we may delete or anonymize it in accordance with applicable law.

8. Data Deletion

You may request deletion of your TSChat account and associated personal information. To request deletion, contact us using the details below.

Please include your name, registered email address or phone number, and a description of your deletion request. We will process valid requests in accordance with applicable laws and our data-retention requirements.

9. Third-Party Services

TSChat may use third-party services and APIs, including Meta services, to provide certain functionality. Third-party services may have their own terms and privacy policies, which we recommend reviewing before use.

10. Cookies

TSChat may use cookies or similar technologies where necessary to maintain sessions, remember preferences, improve security, and operate the website. You may control cookies through your browser settings.

11. Children's Privacy

TSChat is not intended for children under the minimum age required to use the applicable services in their jurisdiction. We do not knowingly collect personal information from children in violation of applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page.

13. Contact Us

By using TSChat or connecting a third-party service to TSChat, you acknowledge that you have read and understood this Privacy Policy.